In addition, I'm afraid this is not an Office problem as KERNELBASE.dll is a system file. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data We can find the Word Data registry subkey from the following path: For added protection,īack up the registry before you modify it. Serious problems might occur if you modify the registry incorrectly. Note When you delete the Word Data registry subkey, Word resets several options to their default settings. It rebuilds the Word Data registry key by using the default settings. A common troubleshooting step is to delete the Word Data registry subkey. Have you tried deleting the Word Data registry subkey? Most of the frequently used options in Word are stored in the Word Data registry subkey. you may continue opening it or perform data recoveryīy clicking 'recover data' " No matter which way i continue, word then says word has stopped working and when i try "finding solution online" it doesn't do anything.Īdditional information about the problem:ĭoes this issue happen if we just start the Word program without opening a document? If Word doesn't crash when opening just the program, please also try opening a document via File > Open to see if you can open a document successfully. when i go back and try to open the same document, it says "the document caused a serious error the last time it was opened. When i start word in safe mode, it comes up with a grey background in word. starting word in safe mode will help you correct or isolate a startup problem in order to successfully start the program." when i try to open a document it says "word failed to start correctly last time.
#Word crashes when opening file windows 7
I cannot open word on my windows 7 computer.
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